The terms and conditions (the “Terms & Conditions”) govern the use of https://purestembeauty.com (the “Site”). This website is owned and operated by PureStem Beauty Inc. The mailing address for PureStem Beauty Inc. is:
PureStem Beauty Inc.,
Unit 115 1057 Langford Parkway
Victoria, British Columbia, Canada V9B 0A5.
By using this website you agree that your access to and use of this website and all purchases of merchandise through this website are subject to the terms and conditions set forth in this legal notice and all applicable laws and that any such access or use is undertaken at your own risk. If you do not agree to these terms and conditions, please exit this site immediately. These terms and conditions further are subject to change at any time without prior notice. Any such changes will be reflected on this page of this website.
This site is created and controlled by PureStem Beauty Inc. Use of this site will be governed by and construed in accordance with the laws and regulations of the province of British Columbia without giving effect to any conflict of law principles. By purchasing merchandise through this site, you agree that the offer and sale of such merchandise takes place in, and will be governed exclusively by the laws of British Columbia without giving effect to any conflict of law principles. You also agree that any legal or equitable claim against PureStem Beauty Inc. arising from or related to your use of this site or the purchase of merchandise from this site must be brought in the city, provincial or federal courts located in Canada.
All content included as part of this site, including but not limited to, logos, graphics, images and button icons, is the property of PureStem Beauty Inc. All other trademarks, product names and company names or logos cited herein are the property of their respective owners and is protected by North American and international copyright and trademark laws. The compilation, collection, arrangement and assembly of all such content is the exclusive property of https://purestembeauty.com and is protected by Canadian and international copyright laws. All software used in this site is the property of PureStem Beauty Inc. or its software suppliers and is protected by Canadian and international copyright laws. All such content and software may be used as a shopping resource. Any other use, such as reproducing, distributing or commercially exploiting such content and software, is strictly prohibited.
While PureStem Beauty Inc. has tried to accurately display the colours of products, the actual colours you see will depend on your monitor and may not be accurate. If you have questions about specific colours, please email us at firstname.lastname@example.org
Quality and Authenticity:
PureStem Beauty Inc. is committed to selling only the highest quality products. All of the products available on our site are 100% authentic and have been authorized by, and purchased directly from, the manufacturer.
The products available from PureStem Beauty Inc. are intended for external use only unless otherwise specified and the sale of these products by PureStem Beauty Inc. is not an endorsement of their effectiveness or health benefits. Please read carefully any inserts that accompany your products and use the product in accordance with the manufacturer’s instructions.
All sales are final. Under certain circumstances, an exchange may be made by contacting PureStem Beauty Inc. for a Return Authorization Form (RMA). PureStem Beauty Inc. will accept a return within 30 days of purchase on any product and provide a credit to your account, which can be applied to your next order or provide a refund to your credit card. Simply, fill out our Return Authorization Form. If products are damaged upon receipt, we will send a replacement product.
When a product has been authorized for a return, the customer will be reimbursed for the product and taxes. PURESTEM BEAUTY Inc. does not credit back on shipping.
All goods must be received in their original package.
With your return please include a copy of the original paperwork, along with a completed ‘Return Authorization Form‘. Refunds at all times and without limitation are at the discretion of PureStem Beauty Inc.
Please ship returned products packaged so that goods are protected from damage.
Upon receipt of a returned product in its original condition and following inspection, a credit will be issued (to your credit card) with the exception of all shipping charges, taxes or duties. Please allow up to 30 days for processing of returns. When a refund is issued we will e-mail a confirmation. We suggest that the packaging that you received your order in be used for the return of products and that a shipping company that can track packages be used.
Please send packages to:
PURESTEM BEAUTY Inc.
Unit 115 1057 Langford Parkway
The above Sales Policy is strictly enforced by PureStem Beauty Inc. If for any reason you have questions about this policy please do not hesitate to contact us and we will be happy to answer any of your questions or you can send us an email. email@example.com .
Pricing & Taxes:
All prices are in Canadian Dollars. PureStem Beauty Inc. is required by Federal Law to collect HST and or GST and/or PST on all goods shipped within Canada.
We offer flat rate shipping, therefore sharing the cost of shipping with you.
We make every attempt to ship orders within 48 hours of receipt. Orders that are placed on Friday, Saturday or Sunday will be shipped on Monday or Tuesday.
We ship using basic Package Ground Services. If shipping to a business address, we use either Purolator or UPS. For Home Based businesses and for rural areas, we use Canada Post. If you require expedited shipping, please inquire so that we may provide a quote. Pricing will vary. We make every effort to ensure that products are delivered within the specified time frame, however, we are not held responsible for late deliveries as this is simply out of our control.
Shipping Rates – Effective March 1st, 2023
Standard Delivery within Canada – We do not ship outside of Canada.
Within British Columbia
Vancouver Island – $15
All other areas of British Columbia – $20
Pick up at PURESTEM BEAUTY – Only in Victoria
If you request to pick up your order, please make a note in the comments section of your online order and wait until you hear from us advising when your purchase is ready for pick up.
Flat Rate: $25
Saskatchewan, Manitoba, Ontario
Flat Rate: $35
Quebec, Nova Scotia, New Brunswick
Flat Rate: $45
We are happy to offer complimentary shipping on all wholesale orders over $900 (before tax).
Tester and Professional Use Product Policy
PureStem Beauty is pleased to offer testers of select products at up to a 20% price reduction on regular wholesale. The purpose is to give our wholesale clients the ability to have their customers try or experience a small amount of product prior to a potential retail purchase. Please note that PureStem Beauty does not get tester pricing from some of its vendors and absorbs the tester cost reduction as a service to our clients.
Tester purchase conditions include:
• Testers will be marked with either a sticker and/or marked through the barcode label to indicate not for retail purchase.
• Under no circumstances are Testers to be sold to consumers.
• Tester purchases can only be completed with the purchase of regular wholesale products. You must retail products to benefit from tester pricing.
• Maximum of 2 Testers or Backbar per product based on the amount of retail products purchased. We will monitor this on each order and adjust pricing and/or quantities accordingly.
We ask that you please respect the above policy conditions so that we may continue to offer the benefits of a tester program.
THIS SITE IS PRESENTED BY PURESTEM BEAUTY INC. ON AN “AS IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE, OR THE INFORMATION, CONTENT, MATERIALS OR MERCHANDISE OFFERED FOR SALE OR INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PURESTEMBEAUTY.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE PURCHASE OF MERCHANDISE FROM THIS SITE INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES, EVEN IF PURESTEMBEAUTY.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.